State Farm® Insurance Agent John Loughlin
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Cameron Gardner
February 12, 2026
5
out of
5
rating by Cameron Gardner
"They’re on top of their game and they stick to their word."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent John Loughlin’s Team. "
jane mahar
February 6, 2026
5
out of
5
rating by jane mahar
"I WOULD LIKE TO COMPLIMENT JESSICA ALBARELLI, WHO IS AN OUTSTANDING REPRESENTATIVE FOR JOHN LOUGHLIN AND STATE FARM. WHENEVER I HAVE QUESTIONS OR CONCERNS I SPEAK W/JESSICA. EACH TIME, SHE AWAYS GIVES ME EXCELLENT ASSISTANCE IN ANSWERING MY INQUIRIES. SHE DESERVES MANY, MANY STARS!! JANE M."
We responded:
"Thanks Jane. Jessica is a 5 Star+ kind of girl! Our entire team is exceptional in helping our customers, and assisting in their inquiries, concerns, insurance needs, and advice. We appreciate your great review!"
Chris Daugherty
February 6, 2026
5
out of
5
rating by Chris Daugherty
"Very helpful office helped me immediately"
We responded:
"Thanks Chris! We appreciate the 5 stars. I'm glad my team was able to help you immediately. If anything else comes up, don't hesitate to reach out!"
Sarah Ann
January 16, 2026
5
out of
5
rating by Sarah Ann
"Jenna at State Farm was fantastic—super helpful, responsive, and easy to work with. She made everything simple and stress-free. Highly recommend!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Sarah, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent John Loughlin’s Team—we are always here to help! "
Sarah Berger
January 15, 2026
5
out of
5
rating by Sarah Berger
"Jessica A. is the best agent- she is always available to assist with knowledge and insurance needs. She goes above and beyond to make sure her clients are getting the best rates and policies to serve their needs. She is always friendly and ready to help whenever possible. She has been my trusted agent for close to 20years. I would recommend doing business with her for all your insurance needs, 10/10!!!"
We responded:
"Thank you for taking the time to leave such a great review, Sarah. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Thomas Connolly
January 12, 2026
5
out of
5
rating by Thomas Connolly
"Jessica Albarelli is the best insurance agent you could ask for! She’s knowledgeable, friendly, and great at giving advice. If you need help with anything insurance related, this firm should be your first option. The people who work here are spectacular."
We responded:
"Thomas, thank you for such a great review. Jessica will appreciate your feedback. We are in the advice-giving business so I'm glad you had a great experience. "
J P
January 2, 2026
5
out of
5
rating by J P
"John and his team are absolutely amazing! We have been clients for over 25 years and they manage all of our insurance needs with the utmost care and professionalism. They truly go above and beyond to serve their customers and treat them as family."
We responded:
"Thank you for taking the time to give us a review! We appreciate your kind words. Our customers are considered family and we are so happy to serve your needs!"
Andrew Munson
December 31, 2025
5
out of
5
rating by Andrew Munson
"Our experience with this office was tremendous. Our agent Jessica assisted us in a claim for damaged property, and she was able to facilitate what we needed in a timely manner! Great customer service."
We responded:
"I'm so glad you had a great experience. Claims are never fun and we are happy that it went smoothly for you. Let us know if you need anything else!"
Betsy Cotrona
December 9, 2025
5
out of
5
rating by Betsy Cotrona
"I have been with a State Farm for many years and they are always so helpful. Whether it’s adding a new policy or a question with an existing one, they make the experience as easy as possible."
We responded:
"Thanks for the great review, Betsy! I'm so glad you had a positive experience. Please reach out whenever you need us. "
Joseph Poirier
September 28, 2025
5
out of
5
rating by Joseph Poirier
"Ethan has been great, got me bundled with home and auto! Definitely recommend! Made the switch from progressive easy."
We responded:
"Thank you for your review! We appreciate your feedback and are glad to know you had a positive experience with our State Farm team. If there is anything we can do to make your insurance experience even better, please let us know!"
Vickie Mann
September 25, 2025
5
out of
5
rating by Vickie Mann
"It is always a pleasure doing business with this agency. The staff is always friendly and knowledgeable about the insurance policies. Glenda was so helpful and pleasant to work with. She answered all my questions and gave me information to save money on my policies. I would recommend this agency to anyone looking for insurance. Thank you!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Chris Huff
September 24, 2025
5
out of
5
rating by Chris Huff
"I have always had nothing short of fantastic service from John Loughlin state farm insurance for over 30 years."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
David Loomis
September 8, 2025
5
out of
5
rating by David Loomis
"Jessica is extremely helpful and knowledgeable - you can expect a great experience with John’s office!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Eric T (Mrrmechanic)
August 28, 2025
5
out of
5
rating by Eric T (Mrrmechanic)
"The transition to State Farm has been seamless, and my coverage upgraded compared to my previous insurer! Thanks Ethan for all the help!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Marie Slagen
August 28, 2025
5
out of
5
rating by Marie Slagen
"I spoke with Jessica, she was very helpful with several questions that I had"
We responded:
"Thanks for the 5 Star review Marie! I'm glad you found Jessica to be helpful. The whole team here is top notch! Let us know if you need anything else. "
Denise Asadorian-Blair
July 30, 2025
5
out of
5
rating by Denise Asadorian-Blair
"State Farm is always one step ahead, John office is always so kind and fast"
We responded:
"Thank you so much for the great review! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Brian Hume
July 30, 2025
5
out of
5
rating by Brian Hume
"Within 15-20 minutes from the time I called to report that I had a broken windshield, there was already a claim filed and auto glass contact had called me to set up appointment. Everything and everyone I talked to were so professional and very helpful. It was definitely a great experience."
We responded:
"Brian, I'm so glad you had a great experience- especially when it comes to a claim. You don't hear that often! Thank you so much for the great review. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Cindy Robinson
July 14, 2025
5
out of
5
rating by Cindy Robinson
"The staff make the business. Every single interaction with the wonderful people at this State Farm office has been amazing. They are caring, knowledgeable warm and genuine. In a world where customer service is sub par at best, these folks go above and beyond every single time! Jess in particular is an absolute treasure, but everyone there deserves deserves kudos this is clearly a testament to the way John runs his office."
We responded:
"Cindy, I am so honored by your positive feedback. My staff truly is wonderful and I'm so glad to share this amazing review with them. I know Jess will be flattered. Thank you for the kind words! Let us know if you need anything in the future! "
Win Myint
July 8, 2025
5
out of
5
rating by Win Myint
"You are in good hands if your insurance is with John Loughlin of StateFarm Insurance."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Eva Bassallo
July 1, 2025
5
out of
5
rating by Eva Bassallo
"Dom is a very personable agent who has a genuine desire to help. He contacted my whole family individually to get us the best personalized and renewed policies possible"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Caroline Bassallo
July 1, 2025
5
out of
5
rating by Caroline Bassallo
"Spoke with Dom who was very personable, very willing to investigate and validate options in my account. He informed me on how to adjust things to reduce my bill and made sure to follow through :) super helpful and didn’t take more than 20 mins"
We responded:
"Caroline, thank you so much for the 5 star review! We are delighted to know you had a great experience with our State Farm office in Troy, NY. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Victoria Razzano
June 30, 2025
5
out of
5
rating by Victoria Razzano
"Dominique was very helpful! Answered all my questions and was very professional. Thank you!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Sarah Dean
June 26, 2025
5
out of
5
rating by Sarah Dean
"Jessica from State Farm was incredible from the first encounter. We didn’t hesitate to contact her again when we needed home owners insurance for our new home. She was always timely and went above and beyond to make the process smooth for us. I would highly recommend Jessica and her team at State Farm for all your insurance needs!"
We responded:
"Thank you Sarah! Theres a reason she's the office manager ;) Ill extend your kind words. Thanks for the great review! Let us know if you anything else!"
Kelly L
June 20, 2025
5
out of
5
rating by Kelly L
"Dom was awesome! LI'm going to stay with him for the rest of my life!"
We responded:
"Thanks for the 5 star review Kelly! We really appreciate it. "
Reegan Caulfield
June 9, 2025
5
out of
5
rating by Reegan Caulfield
"Great customer service, trustworthy, and reliable"
We responded:
"Thanks Reegan! We appreciate the great comments! "